Are You Really Communicating Properly?
Communication is almost a no-brainer of sorts when it comes to business. I am sure that you know that you need to be able to communicate to your prospects well, but are you actually doing it?
What action can you take in order to increase your ability to communicate well in your business?
First, LISTEN. We have all heard this point before. We all know that you are supposed to listen more than you speak when it comes to communicating well. The problem is that most of us do not actually listen well. I am guilty of it as well at times. I am sure you can think of a time when you were talking to a prospect or someone and the entire time they were speaking, you were already thinking about the next thing you were going to say, rather than truly taking in what they had to say and responding to it.
Second, respond with criticism and not with empathy. This does not mean that you put down whatever it is that the person said. It means that you listen to what they said, and you really think about it and go over it in your mind and think “What can I take from this?” This allows you to really structure each others thoughts and build one each others thoughts as well so that you can end up with a great product of that conversation.
One thing I really like to do when speaking with my downline and with my prospects is to use the power of “why” in my conversations. What I mean by this is anytime someone says that they want to accomplish something, I ask them why. After they answer that “why,” I ask them “why?” again. For example, if one of my prospects says “Dianne, I want to make $40,000 in my home based business this year and teach my downline to do the exact same.” I ask them why they want to do that. They might say something like “Well $40,ooo this year would give me enough to pay my bills off, and give me some extra income to use to enjoy with my friends and family. And I want to teach my members to do the same because I really want to help others change their life’s and live free of financial stress.” After this, I would simply ask “Why do you want to do that?” again because it forces them to really make a strong connection in their minds with how much they really do want to make this change in their life. I do this 3-5 times until they really have a strong “Why” in their own minds.
So what’s this going to do for my business and what if I choose not to better my communication skills?
This is just one example of good communication within your team and with your prospects. Good communication literally allows you to have your prospects sell themselves on the idea of joining your business or buying your products. Without this skill, you’ll have to work much harder to keep your team moving, and to convince your prospects that you truly are the solution to their problems. The stronger ability that you have of penetrating your ideas into your prospects, the more likely you are to build that relationship with them that ends up being great for them and building their success, and also putting money in your bank account and building your downline. If your prospects do not feel that they are getting the message that they are looking for from you, they will go to someone else who can communicate correctly with them and they will not spend their money with you.
Pay better attention to your communication, and you will always get better results.
See you on the next lesson,
Dianne Muhly
